Terms & Conditions

Welcome to O2Trade( MUTEX INFOTECH SOLUTIONS ), a platform dedicated to providing utility services to our valued customers. Before you start using our services, please read the following terms and conditions carefully.

Acceptance of Terms: By accessing or using the services provided by O2Trade( MUTEX INFOTECH SOLUTIONS ), you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not access or use our services.

Description of Services: O2Trade offers a variety of utility services, including but not limited to electricity, water, gas, internet, and telecommunications services. We strive to provide reliable and efficient services to our customers.

User Accounts: In order to access certain features of our platform, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

Service Availability: While we make every effort to ensure the availability of our services, we cannot guarantee uninterrupted or error-free service. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

Pricing and Billing: Prices for our services are subject to change without notice. We will make reasonable efforts to inform you of any changes to pricing before they take effect. Billing for services will be conducted according to the terms outlined in your service agreement.

Payment: Payment for services must be made in accordance with the terms specified in your service agreement. Failure to make timely payments may result in the suspension or termination of your services.

Intellectual Property: All content and materials available on the O2Trade ( MUTEX INFOTECH SOLUTIONS ) platform , including but not limited to logos, trademarks, and software, are the property of O2Trade or its licensors and are protected by copyright and other intellectual property laws.

Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose your personal information.

Limitation of Liability: In no event shall O2Trade ( MUTEX INFOTECH SOLUTIONS ) or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of, without regard to its conflict of law provisions.

Changes to Terms: O2Trade reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to the O2Trade platform.

Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at info@o2trade.live.

By using the services provided by O2Trade ( MUTEX INFOTECH SOLUTIONS ), you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.


Shipping Policy for Alkaline Water Products


"After purchase, your product will be shipped within a maximum of 5 working days and delivered within up to 8 working days."


1. Fast and Reliable Shipping:

We strive to provide fast and reliable shipping for all orders of our alkaline water products. Upon receiving your order, we process it promptly to ensure swift dispatch. We partner with trusted shipping carriers to deliver your products safely and efficiently to your doorstep.

2. Shipping Rates and Delivery Times:

Our shipping rates are calculated based on the weight of your order and your location. We offer various shipping options, including standard and expedited delivery, to accommodate your needs. Delivery times may vary depending on your location, but we aim to deliver your alkaline water products within from the date of purchase.

3. International Shipping:

We are pleased to offer international shipping for our alkaline water products to select destinations worldwide. Please note that international shipping rates and delivery times may differ from domestic shipments. Customers are responsible for any customs duties, taxes, or fees incurred upon importation of the products. For more information on international shipping options and rates, please contact our customer support team.

For any inquiries regarding our shipping policy or assistance with tracking your order, please don't hesitate to contact our customer support team at . We are here to ensure a smooth and hassle-free shipping experience for all our valued customers.